Back to the Economic & Business Case
Business Performance
Stronger financial performance flows from the increased ability of LGBT+ inclusive companies to attract and retain talent, to innovate, and to build customer loyalty and brand strength.
Proposition 12: Attracting talent
Companies that are more diverse and inclusive are better able to compete for talented employees.
Proposition 13: Retaining Talent
Companies that are more diverse and inclusive have higher rates of retention of talented employees.
Proposition 14: Innovation
Companies that are more diverse and inclusive have higher levels of innovation and creativity.
Proposition 15: Collaboration
Companies that are more diverse and inclusive create an atmosphere of trust and communication, which is essential to effective teamwork.
Proposition 16: Customer Orientation
Companies that are more diverse and inclusive are better able to anticipate the needs of all customers, and to access a broader client base.
Proposition 17: LGBT+ Consumers
Companies that are LGBT+ inclusive are better placed to benefit from the large, growing, global spending power of LGBT+ consumers.
Proposition 18: Brand Strength
Companies that are more diverse and inclusive have greater brand appeal and loyalty with consumers who want socially responsible brands.
Proposition 19: Financial Performance
Companies that are LGBT+ inclusive have better share price performance, higher return on equity, higher market valuations and stronger cash flows.